Account and dashboardStep-by-step guide

Secure your Pavwell account and manage notifications

Update business details, protect your account with OTPs, manage sessions, and choose service notifications.

Quick answer

Use Account & Security to update your business and contact details, change your password, review account access, and control notification preferences. Password recovery and security changes use one-time verification codes.

How to do it

  1. 1

    Open Account & Security

    Use the dashboard sidebar or account menu to open Account & Security.

  2. 2

    Update your business details

    Save your company name, phone number, billing address, and postal address so orders and support records stay accurate.

  3. 3

    Protect your sign-in

    Change your password from the security section. Password resets use a one-time code sent to your account email.

  4. 4

    Choose notifications

    Keep service updates and billing reminders enabled if you want provisioning, expiry, payment, and suspension notices.

Video guide

Securing your Pavwell account

A walkthrough of account details, OTP password recovery, sessions, and notification preferences.

Video coming soon

Frequently asked questions

How do password resets work?

Request a reset with your account email, enter the one-time verification code, then choose a new password.

Can I stop billing reminders?

Notification preferences let you control optional messages. Operational and security notices may still be required to deliver the service.

How do I revoke team access?

Open Team access, find the member under the relevant service, and select Revoke.

What if I no longer have access to my old email?

Contact Pavwell support with account and billing details for an ownership review. Do not create a second account to bypass verification or send passwords in a support message.